The return of the products is subject to the following law: Ordinance no. 130 of 31 August 2000, completed by Law no. 51 of 21 January 2003 for the approval of the Government Ordinance no. 130/2000 regarding the legal regime of distance contracts: “The consumer has the right to notify in writing the trader that he is giving up the order, without penalties and without invoking a reason, within 10 working days after receipt of the product.
To return the product, you must notify this in writing at email@example.com or by phone at 0730 422 699 Within 30 days from the date of return, we will return the product value to your account.
Return credits and bank charges will be borne by the buyer.
If the product was purchased through a pay-as-you-go system, the courier costs are borne by the customer.
The product will be returned with the original purchase invoice. The product can only be returned if it is in perfect condition, including packaging and related accessories.
SC GEX CLUB SRL reserves the right to charge additional fees for the return of used products, damage, without original packaging, accessories, etc. to restore them to their original state or administrative handling / initial packing fees may be between 0 and 50% of the value of the product.
When requesting the return of a product, the client has the obligation to specify the opening of the parcel upon receipt by SC GEX CLUB SRL.
The shoe products, ECOLOGICAL BLANK BOOTS marketed by SC GEX CLUB SRL, can not be returned if worn, worn or if the sole has any kind of trace of use.